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When you change your personal information, turn on notifications so you can keep track of everything that happens with your profile. Turn on two-factor authentication to make your account more secure and stop people from getting in without permission. To keep your account safe, use a strong password and change your credentials often.
The information you give when you register or withdraw money in $ is protected by the best encryption methods in the business. Australian account holders get extra protection that is specific to their region and follows strict national laws and financial practices. There are clear rules about how long data can be kept. For example, all financial transactions, like deposits to $ or requests to withdraw money, are recorded on secure servers for compliance and audit purposes.
Customers can ask for a copy of their data or make changes to it at any time from their profile dashboard, with no hidden restrictions. To protect the privacy and security of user data, all new features or partnerships must pass a security check. If a third party is involved, only audited vendors can access the system, following the same security standards set in Canada.
There are direct ways to get in touch with us if you have questions about your data or want to change permissions. Users in Australia can get help with personalised advice or make changes to their settings to control how they share and market their preferences. Your peace of mind and control over your personal information, withdrawals, and balance in $ are still our top priority.
Always check that the registration form only asks for the bare minimum of personal information, like your email address, username, and contact information, to keep your data safe. Encryption protects each entry as soon as it is sent and while it is stored.
When users fill out sign-up forms, upload documents, or make payments, they start the process of collecting information. Automated systems also keep track of device, connection logs, and session activity to make the platform safer and make sure it meets all of its legal obligations.
| Category | Purpose | Security Measures | Retention period |
|---|---|---|---|
| Information | Account verification, withdrawal requests in $ | 2048-bit SSL, and encrypted vaults | Payment Details as required by Canada law |
| Deposit, withdrawal, and balance in $ | Tokenisation, as well as PCI DSS protocols | Until the settlement is finished | |
| Logs of Activity | Fraud prevention and compliance checks | Access controls and audit trails | Minimum legal term |
Only authorised people can see all of the information. Regular audits make sure that Canada rules and independent technical standards are still being followed. Players can ask the support team for access to or changes to their records, which shows that users have control over the information they send in.
Players can take charge of their own records by sending a request through the special portal section. You can get to stored information, like contact information and transaction history, after your identity has been verified. This makes sure that only verified account holders can see or get sensitive data.
Use the "Account" settings page or contact support directly to fix or update any mistakes. Changes to your email address, phone number, and payment preferences are made within 48 hours of your request. You can ask for confirmation once the changes are made.
You can ask customer service to delete all of your personal records from the platform at any time. Erasure will only happen after all withdrawal requests have been processed and the outstanding balance in $ has been paid. Before data is completely erased, the laws in Canada require that certain retention periods be followed.
You can change your preferences in your profile to take back your explicit consent for certain uses of your personal information, like marketing communications. This action takes effect as soon as you update, stopping any further use of your data for those purposes.
To keep all actions related to deposits and withdrawals in $ safe, turn on two-factor authentication for your account. This extra layer needs a different code for each login or transaction, which makes it much less likely that someone will be able to get in without permission.
Only PCI DSS-certified gateways can handle card and e-wallet payments. There is no chance of database leaks because financial information is never stored on platform servers. To keep payment information safe from being intercepted, it is sent using TLS 1.3 encryption with perfect forward secrecy.
Before each withdrawal of $, you must prove your identity in multiple ways, such as by scanning documents automatically and recognising your face in real time. This stops unauthorised people from trying to get money in a dishonest way.
Automated tools that stop fraud keep an eye on every transaction. Account freezes happen right away when there is suspicious activity, like quickly changing withdrawal details or trying to log in from new places often.
Checks for compliance are done in accordance with Canada's financial rules, which meet all local standards for anti-money laundering (AML) and counter-terrorist financing (CTF). Independent companies do regular audits to make sure that all payment systems are up to date with the most recent security protocols.
Change your browser settings to decide how cookies are used. Cookies are small files that your device saves to make logging in easier, remember your preferences, and make the user interface better.
Functional cookies keep authenticated sessions and language settings; turning them off might make it hard to access the platform or make the experience worse.
Analytical tools gather anonymous usage data, keeping track of things like session times, navigation paths, device types, and how often features are used. This information helps improve the way people move around the site without giving away who they are.
If you use advertising and third-party tracking technologies, they can help you make personalised offers and better promotions. When you first visit, you will be asked to agree to non-essential cookies. You can change your mind later through your account settings or your browser's privacy settings.
Cookies never store sensitive account information, like financial transactions like deposits to $ or withdrawals from $. All payment transactions go through secure forms that are not tracked by normal browser tools, which lowers the risk of unauthorised access.
We only share personal information with outside groups when we need to process payments, meet legal requirements, or make account services better. Third-party payment processors only get the information they need to approve your deposit to $ or process withdrawals from your balance. Each partner is required by law to keep everything private and follow Canada's rules about data protection.
It is against the rules to sell, use for business, or share user information without permission. Analytical services can only get to a small amount of anonymised data for the purposes of improving the system and stopping fraud. Any sharing that has to do with regulatory obligations is done openly, and the details are sent to the right authorities as required by Canada law.
If you need a list of verified outside groups that are working on your account, you can ask customer support for one. You will always have to give separate permission for affiliates to market to you, and you can do this in your profile settings. No sensitive information, like payment information or scans of your ID, is ever shared for marketing purposes or without your clear permission.
If you have any questions or problems with how your data is being handled, please contact the support team directly through the secure channels in your account dashboard.
For urgent matters, use live chat. For sensitive matters, send an encrypted message through the platform's ticket system. Don't give out your full banking information or passwords in any message.
Usually, people will respond to data requests within 24 hours. Depending on how complicated the inquiry is and how much verification is needed, resolution times may take up to 7 business days. If they need more information, a data protection expert will get in touch with you directly through the email address you provided.
If you see changes to your account that you didn't make or think someone is using your personal information without your permission, call or chat with support right away to have your account suspended. Then, use the secure ticketing platform to send a detailed report.
Bonus
for first deposit
1000CAD + 250 FS
